Customer Testimonials
Didn’t actually end up buying anything (no fault of the dealer, just supply issues) but Joe was a great help with everything and bent over backwards to try to secure an incoming car for us, we just went a different direction. Joe was awesome though!!
I purchased a new CRV this past week and I had the pleasure of working with Kyle. Kyle was absolutely wonderful and actually made the car buying experience pleasant. Kyle demonstrated patience, respect, and knowledge of the product throughout the shopping process. Since completing the sale, he has continued to answer my messages promptly and has been available for continued support as needed. I believe that Watermark Honda is lucky to have Kyle on their team and he should be recognized for his outstanding customer service. I strongly encourage anyone wanting to purchase a Honda, to go see Kyle.
I highly recommend Zach Hill as a sales person. He is wonderful to work with. He is courteous, professional, and not aggressive. Corey Keller, the finance guy was great too.
Awesome experience! My husband and I drove 2 hours to look at an Odyssey. Colby was awesome in communication the entire time we were driving down and ensured me he would hold it until we got there. Colby explained all the features very well and the financing process was seamless. Matt went over all warranties and financing and we were in and out in no time. We love our new Odyssey
Bryan did a great job
Bryan sold me a newer vehicle and the process went very smoothly. Though I really didn't want a white vehicle, the reliability and smoothness of my new Honda Pilot sold me.
Amanda and the staff are being super helpful and nice, as our wheel bearing went out and we are just visiting here. We appreciate it so much!
I cannot say enough great things about this dealership. Being from the north (suburbs of Chicago) I have had many bad experiences with dealerships and service department reps, but this dealership is different. They care about the customer, and it is quite evident. Johann Leclaire in Honda service went above and beyond for me. I had a service repair needed and it was a bit tricky and he literally spent over half his day talking to me and other outside parties to ensure that I got the best care possible. As someone who does not love dealing with cars, he ...
I assisted my aunt in purchasing her first Honda at Watermark Honda in Paducah. Now first of all let me say that I used to be a finance manager at a Honda dealership in my hometown in Ohio and so I KNOW the high standards Honda has and had in mind the way I expected we would be treated. Well between the first minute we met Zach he was the kindest, most relatable, compassionate human being I have EVER meet at any car dealership. Even with all of my experience with car dealerships it's still a very stressful experience ...
Great place very nice people and really good service
Ordered my part and called me as soon as it got in. It also was much cheaper than my local dealership.
Best way to Check inventory prices!
We purchased a vehicle here in August 2022, and were very pleased with the experience. Unfortunately, this vehicle was totaled in an accident a few months later. Bryan Crim and Chance Mooneyham went out of their way to help us in the process of getting things settled with our insurance, and then getting us into a replacement vehicle as quickly as possible. I have never left a review for an auto dealer before, but based on our experience, I would highly recommend Watermark Honda.
I didn’t buy a car. But sold one to them. Super polite, answered any questions. Didn’t stick up their noses to me when I wasn’t there to trade/buy. After begging me to. They weren’t harassing me the second I stepped out of the car like the vultures over at Royal Oaks. They got me what I needed and did it very professionally. In the end, experiences like this could definitely bring me back when I am again looking to buy. Shout out to Corey Keller.
Got appt great place
The wonderful service and friendly staff.
I traded in my 2019 civic (leased) and got the 2022 accord sport and they made the process super easy. I worked with Zach and he was nothing short of awesome! I had to wait a couple months for the vehicle to come in but Zach made sure to keep me updated and was quick to answer my questions. If he wasn’t sure, he found someone who had the answers for me. When I picked up my vehicle, all the paperwork was ready for signing and I don’t think I spent more than 45 minutes there from the time I pulled ...
Johann provided excellent service on my 2013 Honda CRV. I had a problem and his team did an outstanding job in eliminating the problem and taking care of my other needs. I recommend him and your company to all of my friends.
Great place to do business! Everyone is very helpful!. My car stalled Saturday. Special thanks to Joe Yamada and Corey Keller for finding me a ride when I was stranded and no rental cars available. A big thanks to: Johann LeClaire, Caleb Buchanan, Amanda Pierce, and Teresa Powell for a timely turnaround in getting my vehicle fixed.
Outstanding experience at Watermark Honda. We were traveling back to IL when our van broke down and we had it towed to Watermark on a Sunday. I received a call immediately the next morning letting me know they would work to get us in the schedule and what to expect. This was re-assuring especially since we were over 4 hours from home. The service team came through, the van was fixed the next day and were back in IL. Amanda was awesome to work with.
Colby was so helpful!! Best sales associate. And had the best financial help with Chance! Learned so much from him and was so kind.
No pushy sales staff😊 Unfortunately did not have what we were looking for today... but will definitely keep checking with them before we purchase anywhere else.
Very professional go see Brian Crim in Honda sales he will get you a great deal.
Had a great experience purchasing a used car. Shopped online then called to test drive. They made the buying process easy. They even followed up with texts to make sure all was good with my car.
Great experience buying a used SUV from Cory and the rest of the Watermark Honda team. Price was more than fair. We received a good trade-in value on our old CRV sight unseen since we were out of state. Drove over two hours and the price of the used car and trade in value was the same as quoted when we arrived. We were in and out in under 2 and a half hours, including test drive and working out the numbers. Everyone was wonderful to work with and we will be back for sure. Best car buying experience we have ...
Great experience buying a used SUV from Cory and the rest of the Watermark Honda team. Price was more than fair. We received a good trade-in value on our old CRV sight unseen since we were out of state. Drove over two hours and the price of the used car and trade in value was the same as quoted when we arrived. We were in and out in under 2 and a half hours, including test drive and working out the numbers. Everyone was wonderful to work with and we will be back for sure. Best car buying experience we have ...
Been buying Honda for several years.They are family here and treat you that way.
I have been buying Honda for many years now . This is the only place I would have my car service They are great people and the price is great 👍 👌
I have worked with Danny and Brian to lease 4 automobiles since we moved to Kentucky 3 years ago. . .they are professional and knowledgeable and treat you as a valued customer. I've purchased/leased 15 Hondas from 4 different dealerships. . .these guys are THE BEST! Thanks!
Great customer service!!!
We drove from out of state to purchase a vehicle and the experience could not have been better. Negotiated a fair deal with Corey on Saturday and drove up Tuesday and we’re in and out. Chance was fantastic to deal with on the financing side and Zack walked us through the vehicle options. It was worth the drive and would do it again.
Amazing vehicle, top condition, a 2019 that felt brand-new and under market value (Even during this overpriced market!?!). Corey and Kyle are true gentlemen and were great to work with. I live in Nashville and was driving up with a friend to help with pick-up, but alas, he was detained last minute. Corey and Kyle arranged for delivery, same day, 2.5 hrs away! HIGHLY Recommend this dealer.
What a great staff. It is always a pleasure to deal with people like Johann and Amanda.
Excellent work. Very professional.....A+
Joe Yomota is the best ever.He is only salesman we would deal with.
Definitely recommend! Great service!
The staff are very professional and friendly. The bathroom is super clean. Highly recommended. No pushy salesmen that is a huge plus.The service manager is a person that cares.
Great professional service !
Excellent service department! We had car problems while traveling cross country and Johann got us right in and back on the road in no time. Thanks for accurate, timely and sympathetic service to this out of town customer who was at your mercy. It was greatly appreciated!
Great service department! Had car issues while traveling cross country and Johann got me right in and back on the road! Thanks!
It’s been a while since my purchase from Watermark Honda….I love my CRV and am so glad I chose Watermark! The entire staff was friendly and welcoming…But Chance Mooneyham is the cream of the crop!! He was such a pleasure to work with! I would highly recommend you buy from him!!
My hats off to Danny, Cory, Matt and Kyle. I do believe this was the most enjoyable and hassle free car buying experiences I have ever had. These guys provided excellent Customer service and explained everything with absolutely no pressure. I would definitely recommend Watermark Honda for your next auto purchase.
The Honda service staff are the best! They always do a great job and are super friendly. I’m thankful for this group of people, they make maintaining my vehicle headache free. 🙂
Got my oil changed didn't take long at all.
I always enjoy visiting Watermark Honda of Paducah. They know me by name and take care of my regular maintenance schedule which is about every 3 months. I have never had a bad experience here.
Had a top-notch personal, helpful, and comfortable experience at Watermark Honda today. Corey, sales manager and Chance, finance manager went above and beyond any expectations and made purchasing a car very pleasant. I highly recommend them.
Excellent service! No pressure. Would highly recommend if you are in the market for a new or used car.
These guys really went the extra mile to make sure the used Honda Pilot I bought was in top shape before they sold it to me. They replaced the timing belt, water pump, windshield washer nozzle and turned the rotors to eliminate a shimmy that I couldn't detect when I test drove the vehicle. This vehicle runs like a new one with 171,000 miles on it. It was squeaky clean inside and out and for me a great vehicle at a reasonable price.
Love hondas
Magnificent customer service!!
The service is good and friendly staff
My experience was awesome! My salesman, Bryan, and the financing department made everything very simple! The whole process was very quick and easy!
Staff (particularly Matt C & Chance M) & even other customers were super nice & helpful. Though we're BMW "customers," if I ever bought a Honda, there's only one place I'd now consider shopping. PS They have a cool soda pop fridge for their folks, too! 👍🙌👏
Traveling on family vacation emissions error code losing power. Watermark Honda Service manager did diagnostics himself and specialist got our family back on the road replacing the sensor. Thank you for service of excellence.
We couldn’t have had a better experience buying a vehicle! Found a car on their lot online and the GM made our trip all the way from Kansas City worth it. Fantastic customer service from the initial phone call to the paperwork signing all in one day! We will definitely keep this dealership in mind when looking for our next purchase. Thank you Mr. Tribble for all you did!
I bought a wonderful 2021 HRV from Watermark Honda this week. It drives like a dream! Everyone on staff there were very helpful in answering questions and getting things ready to go in today and pick up the car. Our salesman Kyle went so far as to pick us up as our truck was out of commission waiting for a part at the dealer. I would highly recommend buying a car through them. We will buy from them again when the time comes for a new vehicle.
My husband and I were amazed with the team at Honda Watermark in Paducah, KY. They went above and beyond to ensure we were thoroughly satisfied, which we ARE. Thanks to Danny, Matt, and Joe!!! We will be back!
Had the best experience I’ve ever had anywhere, Matt took care of us he knew exactly what we wanted and how we wanted it. Got us great rates and a perfect monthly payment easy 5 star towards him. Highly recommend him!
Fair pricing on great products. Salespeople are not pushy. Good experience.
Our experience with Watermark Honda was fantastic. We were able to find the car, negotiate from home, and finalize our decision all before making the 3 hour trip. Friendly people and outstanding service! I highly recommend this location for your car purchasing and service needs. Thank you so much for my new car!
Really good guys
Bryan is a great salesman and made sure we new about all of our financing options. Chance made the process move smoothly and quickly. We love our new Odyssey!
I couldn’t say enough good things about Watermark Honda. We saw the vehicle we wanted in the morning and by the afternoon we were driving it home. They were so helpful with explaining everything about the vehicle and with financing. Danny Tribble was amazing and made us feel so at ease. Such a wonderful car buying experience.
Well from what I could see the service manager wasn't the most honest person and tell me what was going on kind of strung me along I I like to be told right up front what's what what is what and it took me a few phone calls to get that information
I had searched for weeks for the car I wanted and didn’t find many options! I circled the Honda lot a few times before running into Bryan Crim! He asked me what I liked and what I was looking for, gave me more information then I even knew I needed! He automatically knew which car to show me (Honda Civic Hatchback) and I knew it was my car! He worked with me the best he could and we ended up with a great deal and doing business with even better people Bryan Crim and Sealing the deal with Matt ...
These guys are top-notch!! I was driving across country to a family wedding and had car troubles in Paducah, KY. I was looking for a local Honda Dealership and found Watermark. I pulled in and found a kind and welcoming staff. They were booked full, but took the time to listen and understand my situation. They worked their magic and did some diagnostics and found the culprit. I sat down with Johann who is the service director and discussed the possible solutions and they had me back on the road quickly. I couldn't have asked for a better experience. ...
This dealer always exceeds my expectations! Great service, very friendly and helpful. If your looking for a car, great place to buy!!
I was super stressed coming here. Once I got here they were super helpful! This was not stressful at all. It’s was so easy and they make sure you have everything you need. Special thanks to Matt Colburn and Colby Tribble!!
Had a quick and easy sales experience last week with Watermark Honda. Received a fair price on the new Honda Odyssey and had all lined up before even driving down there. Sales guy Zach H was helpful and even searched our old trade-in van to find and return the pair of glasses she had left in it!
Service department was very prompt and able to solve issues. Customer service was excellent
Johann: Thank you, as well as Theresa, for the excellent, sterling, extraordinary service I experienced yesterday during my Honda CRV's oil and filter change/tire rotation. Mere words can hardly capture the feeling of elation which possessed me as I drove away, secure in the knowledge that my beloved automobile will more than likely perform at top levels of customer expectation for another approximately 7,000 miles. Warm regards, I remain, Your devoted and loyal customer, John Galyean
Excellent service, very helpful, and easy to deal with
I have purchased several preowned vehicles from Watermark Honda/BMW in Paducah and really can't say enough good things about them. Excellent staff, very helpful and courteous. Have absolutely no complaints and will continue to do business there in the future.
Had the best Experience. Danny and Chance are the best! Helped us through everything and gave us the best deal. Recommend 10/10
Had an amazing experience. Danny and Chance we’re so helpful in helping us through our new car journey. Would recommend to everyone.
I was told my my car did not need service. Noise was normal and did go away. They could have made me pay for a service visit but did not. Amazing the kindness you find when you look for it. I'm trying to compliment more and complain less. They made it easy. Thanks.
Staff in the service dept are very friendly and helpful!
Years ago when it was Bluegrass Honda I had a hard time getting in without scheduling weeks or months in advance. The service department is running so much smoother now thanks to the service director, and I was able to get in quickly and have my problem resolved smoothly and efficiently. I was in a bind and they really helped me out. Their professionalism is top notch, but not so much that they only care about making a buck. My experience showed me that they truly care about their product, their customer service, and that they want me to come ...
Very friendly, very accommodating. Very informative
Bought my Honda Civic from Kyle and went back a couple of days later and bought one for my husband from him as well. He treated us like we were the most important people in the world. The gentleman in the finance department treated us the very same way with both cars. We will certainly go back to them if we need another vehicle.
Very friendly and knowledgeable staff! Got us in our new ride
Bought an Odyssey today and it was thee best buying experience I’ve ever had with a dealership. Sales team and management were very friendly and informative.
I would definitely drive to from Illinois to Paducah to buy my next Honda. The customer service skills demonstrated by Corey & Matt are outstanding! They are cordial plus and make the process seamless. If you're a 'career Honda buyer' or a new one, take a serious look at the reasonable prices at WaterMark Honda!